About Us
Meet our team
Tyson Cannon
Leader Picker
Vanessa Sisco
Project Manager
Kenneth Pettree
flower design
Crystal Leal
Digital Designer
Our Story
How did we
get here?
Running a flower shop involves several aspects, including customer service, inventory management, marketing, and more. Here are some tips how we are serving our customers effectively:
- Friendly and Knowledgeable Staff: We ensure that our staff is trained to provide excellent customer service. They are knowledgeable about different types of flowers, arrangements, and are able to offer suggestions based on customer preferences and occasions.
- Personalized Service: We take the time to understand our customers’ preferences and needs. Offer personalized recommendations for flower arrangements based on their budget, occasion, and preferences.
- Quality Products: WE source fresh, high-quality flowers from reliable suppliers. We ensure that our inventory is well-maintained to provide customers with fresh flowers that last longer.
- Variety of Offerings: We offer a variety of flower arrangements, bouquets, and other floral products to cater to different occasions and customer preferences. This may include seasonal arrangements, special occasion bouquets, and custom arrangements.
- Convenient Ordering Options: We provide multiple ordering options for customers, including online ordering, phone orders, and in-person visits. Make the ordering process seamless and convenient for customers.
- Timely Delivery: We offer delivery services, ensure that deliveries are made on time and with care. We communicate with our customers regarding delivery times and any special instructions.
- Feedback and Follow-Up: We encourage customers to provide feedback on their experience and the quality of the products. Use this feedback to improve your services and address any issues promptly. Follow up with customers to ensure their satisfaction.
- Special Promotions and Discounts: We offer special promotions, discounts, and loyalty programs to attract and retain customers. This could include seasonal promotions, referral discounts, or loyalty rewards.
- Community Engagement: We engage with the local community by participating in events, sponsoring local initiatives, and building relationships with other businesses. This can help increase visibility and attract new customers.
- Online Presence: We maintain an active online presence through a website and social media channels. We showcase our products, share customer testimonials, and engage with our audience to build a loyal customer base.
By focusing on these aspects of customer service, we can create a positive experience for our customers and build a successful flower shop in Aventura, FL.
